Hongyige Traditional Culture Consultation (“we”, “us”, or “our”) owns and operates the website hongyigespirit.com (the “Site”). This Privacy Policy describes how we collect, use, store, protect and share your personal information when you visit our website, browse products, place orders, and purchase our metaphysics consultation services and crystal merchandise.
By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies, please do not use our site.
- Information We Collect
1.1 Information You Voluntarily Provide
We collect data you actively submit to us, including:
- Full name, email address, contact information when creating inquiries or completing checkout;
- Materials you upload or send for consultation services, including photos, housing layout information, birth information and other content you provide voluntarily;
- Order records, service requirements, communication messages between you and our support;
- Billing information required to complete transactions.
1.2 Automatically Collected Information
When you browse the site, we automatically gather non-identifiable and technical information:
- Internet Protocol (IP) address, browser type, device information, operating system;
- Access time, visited pages, click paths, language preferences;
- Information collected through cookies and similar tracking technologies.
1.3 Payment Information
We DO NOT store your complete credit card, debit card or bank account information on our web server. All payment processing is handled by PayPal. All sensitive financial data is managed directly by PayPal. You may review PayPal’s official privacy policy for financial data security rules.
- How We Use Your Information
We use collected personal information only for the purposes listed below:
- Process your orders, deliver crystal goods or digital consultation reports;
- Communicate with you about order progress, service delivery, revisions and after-sales support;
- Answer customer inquiries and resolve disputes;
- Verify identity and prevent fraudulent transactions;
- Optimize website functions, page display and customer experience;
- Send necessary service notifications.
We will never sell, rent, lease or trade your personal identifiable information to third parties for commercial advertising purposes.
- Cookies & Tracking Technologies
We deploy cookies via our cookie consent tool (CookieAdmin). Cookies are small data files stored on your local device.
- Essential cookies: Required for normal website operation, login and checkout functions and cannot be disabled.
- Non-essential cookies: Used for traffic statistics and experience optimization.
You may select Accept All, Reject All or customize cookie permissions via our privacy popup. Disabling non-essential cookies may cause partial website functions to work abnormally.
- Information Sharing & Third Parties
We will only share your data in limited scenarios:
- Authorized payment processor PayPal, solely to complete payment settlement;
- Cloud service providers and hosting service providers necessary to run the website;
- When required by law, court orders or official regulatory requests.
We do not share your private consultation materials with any unrelated third parties.
- Data Storage and Data Security
Your personal data is stored on secured hosting servers provided by Namecheap. We implement reasonable administrative and technical safeguards to protect your information against unauthorized access, disclosure, alteration or deletion.
Please note that no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security of online data transmission.
We retain your personal data only for a reasonable period: until your order and related after-sales matters are fully completed. After that period, we will archive or remove unnecessary personal information. - Your User Rights
Subject to applicable local data protection laws, you hold the following rights:
- Request access to the personal data we store about you;
- Request correction of inaccurate personal information;
- Request deletion of your personal data;
- Withdraw consent for non-essential data collection;
- Submit inquiries regarding our data processing rules.
You can submit your data-related requests via the Contact page on our website. We will respond within a reasonable timeframe.
- External Third-Party Links
Our website may contain hyperlinks leading to external third-party websites. We have no ownership or control over external sites. This Privacy Policy only applies to hongyigespirit.com. We strongly suggest you read the privacy policy of any third-party website you visit. - Service Scope Clarification
All traditional culture, metaphysics, feng shui, bazi and divination consultation services are provided for cultural reference purposes only. This Privacy Policy governs only data management rules. It does not change our separate service terms, disclaimer, refund rules and purchase agreements. - Policy Updates
We reserve the right to revise this Privacy Policy at any time. Updated content will be published directly on this Privacy Policy page. Continued use of the website after updates means you accept the revised policy. We encourage you to check this page regularly. - Contact Information
For all questions regarding this Privacy Policy, please reach out to us via the Contact page on hongyigespirit.com.
Last Updated: July 29, 2026
